BUILDING HIGH-PERFORMANCE DELIVERY AND CULTURE
Digital Capability underpins a successful organization and is how Digital Strategy is executed. Without a Digital Capability, an organization will (given enough time) die as even non-digital domains are disrupted by digital natives.
A world-class Digital Capability is one that has the best people, technology, process, and culture. The two most critical components to sustained high performance are the best people and the right culture. The best people use the best processes, which deliver the best outcomes. However, without a culture that provides empowerment, growth, and great leadership these high-potential people will fail to perform and will disengage and exit the organisation, reducing further the capability level.